Terms and conditions of sale

Last updated: May 2, 2024

Subject

The following general subscription terms and conditions govern the use of services offered on the website https://crm.nexgenclient.com by NexGenClient, hereinafter referred to as “the provider”.

Services

The provider offers a subscription to the NexGenClient CRM and associated services. The main characteristics of the services are presented on the website.

Subscription

Any subscription to the services on the website implies full and unconditional acceptance of these general subscription terms and conditions. The subscription process includes the following steps: creation of a user account, choice of subscription plan, payment, and confirmation of the subscription.

Pricing and Payment

The prices for the subscriptions are indicated in euros, VAT included. Payment is made online by credit card or any other means of payment accepted by the provider. Subscriptions are billed monthly or annually, depending on the customer’s choice.

Subscription Renewal

Subscriptions are automatically renewed at the end of each billing period, unless canceled by the customer. The customer may cancel their subscription at any time via their user account on the website.

Right of Withdrawal

In accordance with current legislation, the customer has a 14-day withdrawal period from the subscription date to exercise their right of withdrawal and request a full refund, provided the service has not been used.

Liability

The provider shall not be held responsible for any direct or indirect damages caused by the use of the services offered on the website.

Disputes

In the event of a dispute, the parties will attempt to find an amicable solution. Failing that, the dispute will be subject to the competent jurisdiction in accordance with current legal provisions.

Modification of the General Subscription Terms and Conditions

The provider reserves the right to modify these general subscription terms and conditions at any time. The applicable conditions are those in force on the date of subscription to the services.

Contact

For any questions or complaints regarding the services offered on the website, please contact customer service at the following email address: contact@nexgenclient.com.